Privacy Policy | Smart Appliance Care

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Effective Date: September 9, 2026

Smart Appliance Care ("we", "us", or "our") operates the website https://smartappliancecare.online. We are an independent home appliance service provider operating across Mumbai, Pune, and Lucknow. This page informs you of our transparent policies regarding the collection, use, and protection of personal data when you use our website or schedule a doorstep repair service.

1. Information Collection and Use

We collect only essential details necessary to provide and complete your home repair booking: your Name, 10-digit Phone number, Email address, Service City (Mumbai, Pune, or Lucknow), and Complete Address for technician dispatch. We do NOT store credit card or sensitive financial information on our servers.

2. Use of Data

We use your data solely to: confirm your booking schedule within 15 minutes, dispatch a background-verified engineer to your home address, provide order status updates via phone or WhatsApp, and send digital service invoices. We strictly respect your communication preferences.

3. Disclosure and Non-Sharing of Data

We hold a strict zero-spam policy. We do NOT sell, rent, lease, or trade your personal information with any third-party advertisers or telemarketers. Customer contact information is shared strictly with the assigned technician who is dispatched to your doorstep.

4. Security of Data

We implement industry-standard security safeguards to protect your personal details against unauthorized access, alteration, or disclosure. All booking transmissions are secured over HTTPS encryption.

5. Independent Service & Trademark Disclaimer

Smart Appliance Care is an independent third-party service provider specializing in out-of-warranty appliance repairs. We are not affiliated with, authorized by, or associated with any appliance manufacturer or brand. All brand names and trademarks mentioned belong to their respective trademark holders.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our team at spuneappliance@gmail.com or call our dedicated customer hotline at +91 8805018262.